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Salesforce's Sales Cloud

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Salesforce's Sales Cloud is a cloud-based customer relationship management solution that enables users to manage sales and customer service.   The Sales Cloud is a Customer Relationship Management (CRM) tool that helps organizations manage sales and customer service. The software includes tools to automate sales processes and improve collaboration across teams.   Salesforce has a variety of products for different aspects of business, including the Service Cloud for customer service, the Marketing Cloud for digital marketing, and the Commerce Cloud for eCommerce and digital commerce. Other products include Pardot, a B2B marketing automation solution; Tableau, a data analytics platform; Einstein AI; Quip, an online productivity suite for collaborating on documents in real time; Trailhead, an online learning platform; and AppExchange, which allows users to buy or sell apps from within Salesforce.   Salesforce Sales Cloud is an integrated set of tools designed to help b...